How do I maintain interior Saltillo and clay floor tile?
To maintain your interior Saltillo and clay floor tiles, follow these steps: dust mop, vacuum, wipe up spills promptly, and occasionally use a damp mop. Avoid leaving standing water on the tiles. Reapply a top coat sealer as needed. We recommend using Fortify by Diversified.
Can Talavera tile be used in a pool or fountain?
Yes, Talavera tile can be used in a pool or fountain.
Can you create custom designs and colors?
Yes, we offer custom designs and colors. Please contact us for more information.
What is the lead time for orders?
The lead time for handmade materials typically ranges from 90-120 days. For specific materials, please inquire for details. Lead times for in-house orders can vary.
What is your return policy?
Conditions of Sale:
- All tile is subject to variation in shade.
- Inspect material before installation; no adjustments will be made afterward.
- No guarantees are made against crazing.
- Claims must be made within 5 days of receipt of goods.
- Our responsibility is limited to the cost price of the tile.
- Decorative glazed tile is subject to abrasion; proper installation is crucial.
Returned Merchandise:
- All sales are final – no returns or refunds unless authorized beforehand.
- Authorized returns are subject to a 25% handling charge.
- All shortages and exceptions must be noted on the delivery receipt.
- We will not accept any shortages or exceptions unless noted on our signed delivery receipt.
A FINANCE CHARGE of 1 1/2% will be applied to past due accounts, equating to an ANNUAL PERCENTAGE RATE of 18%. If legal action is required to recover payment, the buyer agrees to pay reasonable costs, including attorney fees.
Learn more about our Purchasing Policy.